Financial Assistance Program

The FMDH Financial Assistance Program is a comprehensive program that is designed to assist patients of Frances Mahon Deaconess Hospital in meeting the financial obligations created by receiving necessary medical care at its facility. The program covers non-elective services provided at Frances Mahon Deaconess Hospital, the Glasgow Clinic and Hi-Line General Surgery. Elective services are defined as those services that a patient chooses to undergo for reasons other than illness or injury. The program serves a variety of functions including:

Fulfilling the hospital’s charitable mission to provide the community it serves with access to health care

Creating a justification for the hospitals 501(c)3 tax exempt status which has associated financial benefits

Increasing the accuracy of the accounting information generated by the hospital by identifying which portion of the hospital’s receivables is collectable

The Financial Assistance Program, also referred to as the charity care policy, is one of the largest accepted justifications that the hospital has for its tax-exempt status. At Frances Mahon Deaconess Hospital, we understand that healthcare expenses may occur when you least expect them. This can create a financial burden for you and your family. To assist you through the payment process, Frances Mahon Deaconess Hospital offers a variety of payment options that are tailored to your individual lifestyle

How do I know if I qualify for financial assistance?

The process requires completing a financial assistance application. Eligibility is based on income and assets. The Program includes two methods of assistance including a discount to the patient’s account and/or an interest free extended payment plan. The type and quantity of assistance that the patient receives is dependent on their financial need demonstrated through information supplied through the financial assistance application.  (Elective services are excluded from the financial assistance program. Ask our financial counselor about payment options for these services.)

Who do I contact regarding the program?

FMDH employs a Financial Counselor to help patients navigate the hospital’s credit policy and financial assistance program. The financial counselor is available to help patients determine payment options that fit within family budgets. The goal of the financial counselor is to allow the patient to meet all of their financial obligations including but not limited to those incurred through seeking care at FMDH. The counselor takes into consideration all the patient’s financial obligations including medical expenses incurred through the parts of the hospital that do not qualify for financial assistance and medical debts owed to other healthcare providers.

For more information on the FMDH Financial Assistance Program or to set up an appointment:

Call Ruth Winder, FMDH Financial Advisor

(406) 228-3633 or email at: