Commitment: Our utmost commitment is to continuously improve the quality of services provided to our custsomer. It is our intent to be accountable to our customer through an organized quality improvement effort.
Compassion: Our first responsibility is to our patients. Our staff will show compassion and be responsive to their need, regardless of race, creed, or ability to pay.
Stewardship: We will manage our resources – technical, financial, human, and natural – to support our commitement to high quality patient care both now and in the future.
Innovation: Creativity and innovation will guide our thinking. Flexibility will be the key to our success in a rapidy changing environment, while remaining responsive to our customers’ needs.
Competence: Our employees are our greatest resource. By our investment in their personal an dprofessional growth, our ability to provide a healing environment for our patients is enhanced.
Communication: An essential ingredient to providing quality patient care is communication: communication with patients; with family; and with health care team members. Our staff will communicate in an open, honest, and respectful manner, seeking first to understand before being understood and focusing on the wellbeing of the patients we serve.
Cooperation: We believe in building relationships within our community… by working together with schools, businesses, and public entities, to improve the health of those we serve.
We also believe in the neighboring communities we serve. We are partners with the health care facilities in our service area and will work together to pool our resources to meet identified needs.